You can trust that we will assist you to achieve your goals because our team has the the following core qualities and values:

If you’re looking for a local, independent insurance service backed by global knowledge and resources, then we have the solution for you

Excellent people skills

Your needs come first which means we listen carefully, provide timely and accurate information and deliver outstanding service before, during and after claims – especially when tact and empathy is required during difficult times.

Results Oriented

We are a dynamic, high-energy team that will persist until we get the most competitive deal for you – whilst keeping the relationship open and honest.

  • Family owned and operated

  • Member and authorised representative of the national ARMA Insurance Brokers network

  • Corporate Authorised Representative of National Adviser Services Pty Ltd t/as Community Broker Network

  • 50+ years of combined experience

  • Specialist regional insurance brokers

  • In-house claims management

  • Proven track record

  • Hands- on, face-to-face local service available 24/7

Technical Knowledge

We don’t just sell insurance policies – we do much more.

We tailor competitive and reasonable solutions that directly meet your needs. We do this by having access to a comprehensive selection of market-leading insurance products and understanding how different policies are designed to fit your individual situation

Meet the ARMA Team

John Bowman

Principal and Insurance Broker

AR No. 277607

John Bowman has been in the insurance industry since the early 90’s, focusing on general insurance he has worked with Commercial Union, AMP, Wesfarmers and Landmark. He has worked extensively throughout NSW and South Australia as an Area Manager, taking care of clients in metropolitan areas & regionally. John also has a strong and proud rural background being raised on the family farm at Harden NSW. He is still heavily involved in agriculture running a mixed farming enterprise with his wife Kate and 2 children at Boorowa NSW, which greatly enhances his empathy to the needs and concerns of the rural community.


Diploma of Business Management and a Diploma of Financial Services (Insurance Broking)

Alleena Vitnell

Principal and Insurance Broker

AR No. 315252

Alleena Vitnell has been in the insurance industry since the 80’s. For almost 20 years she worked with Wesfarmers Federation Insurance in varied roles. In November 2006, together with John Bowman, she started Ausure Insurance Brokers Young. Alleena has lived in the Young NSW region all of her life, is married with 2 children and has been involved with many local community groups. She has a broad understanding of the insurance needs of farming and cropping operations, having worked within the industry for almost 30 years.


Diploma of Financial Services (Insurance Broking) and Tier 1 Insurance Broking

Vanessa Lloyd

General Insurance Broker

AR No. 1286832

Vanessa joined the Insurance Industry in 2011, gaining experience in customer service, administration and claims handling before becoming a Broker Assistant.

Vanessa has completed both Tier 1 & 2 in General Insurance with several years of experience working on domestic portfolios.

Always accepting a challenge Vanessa looks forward to furthering her knowledge and experience in different insurance fields and assisting all of our clients with their insurance requirements.

Eliza Edgerton

General Insurance Broker

AR No. 1303240

Eliza has been part of our team since late February 2016, her role is broker support. Since starting with us, Eliza has completed her certificate III in Business & Administration shortly after completing her HSC.

Her main duties are administration along with assisting brokers and clients on a daily basis.

Eliza is a local girl who is family focused with a passion for horses outside of work.

Eliza looks forward to the next step in furthering her knowledge & experience in the insurance industry.

Stephanie Osmond

Administration / Broker Support

Steph joined our administration team in November 2020. Born in Corryong VIC, in the Snowy Mountains Steph grew up on a farm and loves the rural life.

Being Victorian Steph is a strong AFL supporter. After graduating year 12 in 2013, Steph moved to Wagga and has worked many years in retail.

Steph has shown strong customer service skills and is ready to learn and further her career in the insurance industry.

Outside of work Steph enjoys fishing and being at the beach.

Trish Patterson

Broker Support

Trish joined the Arma Insurance team in December 2020 after a very productive career in Media Sales and Retail Management.

Born and raised in Young, Trish has worked in the local community for over 25 years building and maintaining strong relationships with both customers and clients.

Trish is looking forward to developing her knowledge and gaining more experience in the insurance industry so she can provide the best possible service to all clients. Her friendly manner and her can do attitude will leave a lasting impression on you .

In her spare time you will find Trish either at local sports events or out on the water, spending time with her four children.

Amanda Duggan

Broker Support

Amanda joined our team in January 2021 following a successful career in real estate in the Young area.

As a local girl, Amanda started out at the Young State Bank where she forged strong relationships with local clients and fellow staff. After a few years working in Newcastle, she moved back to Young, married Trevor and worked for the Young Shire Council. Amanda has also enjoyed time working in the travel industry and shared many happy holiday stories with her treasured clients.

Her goal is to provide exceptional service to all with her professional and caring manner, and is her happiest when talking with clients and solving their insurance problems and enquiries. She is looking forward to building her knowledge and experience in the insurance industry, and gaining qualifications to further assist you. Outside of work Amanda enjoys gardening, cooking, travelling and spending time with her family and friends.